The SmartCard can be used outside the regular opening hours as a key for the campus building, the new building and for the building Stockumer Str. 10/12.

Furthermore, the card is needed for copying/printing/scanning/faxing at the multifunctional devices that are distributed throughout the university. Among others, you will find them on campus, in the new building, in Stockumer Str., in the ZBZ and in the FEZ. Further information about the multifunction printers can be found on the Printing, Copying, Scanning page.

In addition, the card can be used to make cashless payments in the cafeteria and at the vending machines for drinks and snacks in the campus building and in the new building. The credit can be topped up either at a vending machine or at the cash desk of the cafeteria in the campus building or in the new building.

As a student, you will receive your SmartCard after enrollment at the University's Office of Student Affairs. For more information on how to pick up your SmartCard, please contact them.

As an employee, you will receive your SmartCard together with the access data to our IT systems at BIT. If you have any questions about this, please use our support formor send us an e-mail to the address BIT-Support@spam protectuni-wh.de.

You are a guest at this university and need a guest SmartCard? In this case please contact your contact person at the dean's office of the university.

• If your SmartCard is lost or defective, you can request a replacement card via our support formor the e-mail address BIT-Support@spam protectuni-wh.de.
• In case of a lost card, a handling fee of 25€ will be charged. If your card is defective and less than three years old, the processing fee will also be charged.
• The fee must be deposited at the Info/Post Office of the university before picking up the card. There you will receive a receipt against which you can pick up the card from us at BIT as soon as you receive an email about the completion of the replacement card.
• The cafeteria credit will not be lost. As soon as you have registered your new card at one of the multifunction printers of the University Office (1st floor, above the cafeteria) (login with username and password), your credit will be directly available again.
• It may take up to five business days to create the new card.
• Pick up new SmartCard

• If your SmartCard is lost or defective, you can request a replacement card via our support formor the e-mail address BIT-Support@spam protectuni-wh.de.
• In case of a lost card, a handling fee of 25€ will be charged. If your card is defective and less than three years old, the processing fee will also be charged.
• The fee must be deposited at the Info/Post Office of the university before picking up the card. There you will receive a receipt against which you can pick up the card from us at BIT as soon as you receive an email about the completion of the replacement card.
• The cafeteria credit will not be lost. As soon as you have registered your new card at one of the multifunction printers (login with username and password), your credit will be directly available again.
• The creation of the new card may take up to five business days.
• Pick up new SmartCard

As soon as you have received the confirmation email from us about the completion of the new card, you can pick it up daily between 14:00 and 16:00 in the BIT. You will find us in the basement of building part G (room U.412).

If you have a paid card, please bring the receipt from the info/post office with you to pick it up.

After logging in to https://print.uni-wh.de, you can view your current account balance and all account transactions of your account at Hochschulwerk, from which your purchases in the café as well as chargeable print and copy jobs (students) are debited.

You can also view your print, copy and scan jobs at all central printer devices ("Recent print jobs") and your print jobs still waiting to be released ("Jobs for release").

You can use the "Filter" button to restrict the display of debits or print jobs to a specific time period or to a specific device/printer (five-digit device number).

Please note that for security reasons this portal can only be accessed from the LAN (cable) of the university and from the eduroam WLAN, i.e. not from the Internet or the uwh-guest WLAN!